招聘帖 | 达美航空期待你的加入！

Job Description:

The Operations Service Manager - PVG directs and supports ACS employees and contract personnel in all operations-related activities and in non-routine situations for Delta Air Lines. Also provides oversight for on-the-job training of all check-in/ticketing personnel and support for all problem solving, including customer-related issues and technical problems. Monitors all employee activities, both above and under wing, (especially those closer to the aircraft) that include, but may not be limited to, safety, security and technical compliance. Supports the Station Manager in all administrative duties, including but not limited to budgeting, cost control, invoice processing, personnel-related paperwork, and other related airport functions. Measures performance, analyzes, completes and forwards statistics, reports, inventories, passenger complaints, insurance claims response. Supports Delta's leadership values and keeps communication and coordination channels with Delta management, with peers within and outside the station, with staff, and with contractor leaders in order to keep awareness and compliance with Delta and local airport procedures and regulations with particular attention to safety and security matters. Responsible for maintaining Delta Customer Service standards, keep frontline group (both DL and contractors) up-to-date and therefore conscious and motivated. Responsibilities will include supplies ordering, equipment and facilities/building maintenance as mandated and in coordination with the STM. Also includes coordination of emergency situations in support of, or in Station Manager's absence.

Job Qualifications:

Demonstrate strong leadership and willingness to tackle and overcome problems to exceed the Company goals/standards, and to build a good team.

Fluency in both verbal and written English and Mandarin language is required. 

Proficient in computer and PC usage.

Must possess valid documentation to work and reside in China.

To Apply: 

Please forward cover letter and resume to InternationalStaffing@Delta.com with reference #30001600 in subject of email. The deadline is till backfilled.